Quick question: if I buy/pre-order Mark 1 on backerkit now, will I receive it in the next 6-8 week (citing May 22nd update)?.
In the update from May 15th you wrote: With 1,250 backers receiving units
Does that mean, according to backerkit counters, that (for the moment of writing it) along with 607 others who pre-order via backerkit and are not backers then (assuming backers mean Kickstarter ones) I’ll need to wait for receiving the Mark 1 until next ASAP?
My question comes from the Estimated Shipping Date: May 2017 put on backerkit page.
hello @Karl left a msg 2-3 weeks a go on Indigogo, I been getting blog updates and emails that finally mycroft was shipping… but I never until today Tuesday been contacted by anyone for shipping etc… https://www.indiegogo.com/individuals/7987950/contributions/16385884
thats my contribution, please can you look into this?
It looks like you’re an indigogo backer, so those surveys haven’t been sent out yet. They should go out today or tomorrow, but if you don’t hear anything by the end of the week, let us know.
I am an indiegogo preorder and got my survey a week or two ago. How will I know when mine is going to ship? Are shipping emails with tracking being sent out?
I’m from France, I didn’t have to pay customs charge. Is it random ? Maybe I got lucky ?
For those who haven’t received their package. Be prepared to be mad!!
Because even though we paid an extra 46$ premium, they haven’t thought about localization. So you need to buy an adaptor, because they just give you an US one. Here are the requirements.
Yep I’m pretty sure I specified UK plug but I had to dig out a travel adaptor. Altogether a chaotic process. I’m just waiting for them to say that we have to pay to access skills. Mind you, not that there’s any documentation whatsoever on how to configure any of the skills. Really close to just cutting my losses and binning my glorified alarm clock and getting an Amazon echo.
Ugh, indeed a very strange pieces of metal extruding from the adaptor, no way this is going to fit in with normal power sockets. So apart from having to pay €31,00 on taxes, I have to buy another adaptor as well. Pity.
We have learned a lot from our first Kickstarter and Indiegogo deliveries and we hope to implement updates to shipping and delivery. We appreciate the patience the community has shared with us while we learn.
Thank you for the support and we will work to make Mycroft better. Look for more updates to the software soon!