While our Picroft responds regularly to its current wake word (“Hey Mycroft”) when spoken by a male, it doesn’t respond reliably when spoken by female voices. Additionally, Picroft has a fair amount of false positives with female voices, awaking when they didn’t say “Hey Mycroft.”
To address that issue, we tried to change the Picroft’s wake words through the website. Every time we change the wake word and then select Save though, we get the message “Error updating device.” We are able to make other changes to the device’s settings through the website and otherwise the Picroft seems to be working fine.
Any suggestions how we can change the Wake Word? Thanks!