rPi Setup and operation


#1

I have tried several times to set up PiCroft and am having some challenges. I am downloading the standard picroft-wip-20180119 image from the web.

After booting the update fails with a sleep command failure in bash, but this can be interrupted. A reboot appears to boot and (on the third attempt) I paired he machine.

Now I have a constant stream of DEBUG outputs, speech client failures and green text that produces a beep and a message that the wakeword is detected and end recording, even when silence pervades.

I have tried different downloads and different cards to burn the image too, but each fails - not always in the same way. I’m waiting to see if there are logs I can pull before simply reformatting and starting over.

Cheers


#2

Logs for the picroft are in /var/log, prefixed with mycroft-. Are you using a custom wake word or other custom configs?


#3

Hi there @grahambb sorry to hear you’ve had these issues. As @baconator said, we’ll need some logs to assist further please.

We’ve also seen a stop-start of the mycroft-skills service have positive effects as well;

sudo service mycroft-skills stop && sudo service mycroft-skills start

Kind regards,
Kathy


#4

I tried a custom wakeword, but reverted it to the standard. I’ll pull up the logs and add them to this thread.


#5

When I booted up to get the log files, I was asked to pair the device again. :-((

Logs are here: https://www.dropbox.com/sh/8daeiluvn3dthp8/AABqRA_MjfYOsWLyzP3lEd4da?dl=0


#6

I keep getting asked to pair my device as well. Perhaps something is up on the back end?


#7

Thanks @gov, yes this was a backend issue, this should now be resolved.


#8

@KathyReid,

Kathy,

I checked this am( ~8:00 am EST ) and all was well again.

Thanks,

Greg


#9

awesome, thanks for confirming


#10

@KathyReid are these log files of any use?

Cheers


#11

Well, I guess that sums up the usefulness of the Forums as a support channel…


#12

No need for the sarcasm, I think you’ll see that we’re pretty responsive in general. My understanding of this thread was that the issue was resolved because we had a back end outage - therefore there was no need to look through the logs. Is the issue still occuring? And are the logs you provided a while back still valid?

Best, Kathy


#13

@KathyReid The issue had nothing to do with the backend outage, this thread was ‘hijacked’ by someone else raising that issue. I submitted the files and sent a follow-up message asking if they were useful.

That follow-up message had been ignored for 24 days before my comment.

I deleted the files yesterday, will download the latest image (is the 3/14 image available, I have been travelling for a while and haven’t rechecked recently?) and I’ll start from scratch again.

Cheers


#14

The latest Picroft image is available at https://mycroft.ai/to/picroft-image


#15

Thanks for the update!