[WARNING - Access Denied at mycroft.ai]

Good afternoon, I’m having a hard time making Mycroft work on RPI. I installed the ISO on 01/15 and it started normally, it happens that it does not recognize any commands, it responds with: [WARNING - Access Denied at mycroft.ai]. I tried to register with the code that the terminal shows me but also says no [falid the pair this device]. Can someone help me? Below the complete log:

Playing WAVE ‘/tmp/tts.wav’: Signed 16 bit Little Endian, Rate 44100 Hz, Mono
2017-01-19 15: 49: 32,357 - SpeechClient - INFO - Wakeword Detected: hey mycroft
2017-01-19 15: 49: 32,651 - mycroft.client.speech.mic - DEBUG - Recording …
2017-01-19 15: 49: 32,664 - SpeechClient - INFO - Begin Recording …
2017-01-19 15: 49: 32,696 - SpeechClient - INFO - End Recording …
2017-01-19 15: 49: 32,700 - mycroft.client.speech.mic - DEBUG - Thinking …
2017-01-19 15: 49: 32,705 - mycroft.client.speech.mic - DEBUG - Waiting for wake word …
2017-01-19 15: 49: 32,810 - requests.packages.urllib3.connectionpool - INFO - Starting new HTTPS connection (1): api.mycroft.ai
2017-01-19 15: 49: 36,028 - requests.packages.urllib3.connectionpool - DEBUG - “POST / v1 / stt? Lang = en-US & limit = 1 HTTP / 1.1” 401 38
2017-01-19 15: 49: 36,425 - mycroft.client.speech.listener - WARNING - Access Denied at mycroft.ai
2017-01-19 15: 49: 36,524 - SpeechClient - INFO - Utterance: [‘pair my device’]
2017-01-19 15: 49: 36,628 - SpeechClient - INFO - Wakeword Detected: hey mycroft
2017-01-19 15: 49: 38,213 - requests.packages.urllib3.connectionpool - INFO - Starting new HTTPS connection (1): api.mycroft.ai
2017-01-19 15: 49: 38,596 - SpeechClient - INFO - Speak: Register your device at home dot mycroft dot A.I with the code. C.A. Q. zero. A. R
2017-01-19 15: 49: 42,591 - mycroft.client.speech.listener - ERROR - [(‘SSL routines’, ‘SSL3_WRITE_PENDING’, ‘bad write retry’)]
2017-01-19 15: 49: 42,694 - mycroft.client.speech.listener - ERROR - Speech Recognition could not understand audio
Playing WAVE ‘/tmp/tts.wav’: Signed 16 bit Little Endian, Rate 44100 Hz, Mono
Access Denied at mycroft.ai

Hey, it took me some time too to register and from my experience, the latest code is the best attempt. I do not know why previous codes were not good, but after trying many times with the ones already spoken/written, it worked once i done the pairing in next minute after i asked mycroft to register - thus providing a new code.

Hello Ricardo,

The access denied message is normal if you haven’t paired yet. The SSL3 error is due to the requests package version. We are updating this in the next release (tonight, I’ll post here). You should then be able to update the package with apt-get update && apt-get install mycroft-core -y