2019-04-25 Yellow eyes incident report


#1

Today’s release took a bit of a tumble and all Mark-1 devices was affected by the problem for ~3 hours. We’ve pushed a corrected package and Mark-1’s should have their natural eye colour again.

The incident report can be found here:

If anyone still experience issues please let me know.

Thanks

  • Åke

#2

Interaction works, but the eyes are still yellow on my device.


#3

Thanks for reporting. This could be an issue with padatious not completing training. Could you try to ask mycroft to generate a support ticket: Hey mycroft, create a support ticket and forward the email it sends to your registered email address to ake.forslund [at] mycroft.ai

If you are unlucky the intent won’t work since it’s a padatious intent :confused:

/Åke


#4

I asked to create a ticket, and was confirmed that it was taking place, but no email yet. If there’s a manual collection I can run, let me know and I’ll send it to you.

The eyes on the Mark I have been something of a disappointment since they are so flaky. I remember Steve saying there was a problem with the interface or hardware, but it would be nice if we could ever get them working reliably.


#5

What’s interesting in that pack is the /var/log/mycroft/skills.log

If you have ssh access you can run curl -F'file=@/var/log/mycroft/skills.log' https://0x0.st to upload it to the 0x0.st file share service