Can't select Puerto Rico

I attempted to pair my newly arrived Mark II and it failed to pair (I’d be redirected to the login screen) repeatedly until I decided to try setting my location to New York instead of Puerto Rico.

There are a few issues here:

  • Puerto Rico is listed as a separate country (it is a territory of the United States)
  • Selecting Puerto Rico makes it impossible to complete the pairing process
  • After setting up using New York as my location, attempting to change the location to Puerto Rico results in “Error updating device” - other device updates work just fine though.

Thanks in advance for your help

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