Build an open future with us.

Invest in Mycroft and become a community partner.

Pandora Loading Error


When I tell Mycroft to “Play Pandora”, I get the following message:
Pandora failed to load. Please verify your email and password at

Skill: Pandora at
Platform/OS: I’m using Mycroft for Linux, on Ubuntu 18.04
I have…

  • Double checked my email and password on both and pandora.
  • Downloaded pianobar
  • Restarted Mycroft

Here is the support ticket:
What logs, if any, would you me to provide?


I was actually just working with someone yesterday with a similar issue. See if this works.

  1. Clear out your home skill settings for Pandora. Hit save up on top after you clear them out.

  2. Reboot your device.

  3. Put back in your Pandora password and hit save.

  4. Reboot your device.

  5. Hey Mycroft, Play Pandora.

Let us know if that works. I think they uncovered a bug yesterday making it necessary for those reboots. Also, just a question, how many devices do you have associated with your account? If you hover over the “I” info sign in skill settings it will tell you the “owner device”. If that isn’t the one you are working with, reboot that device too during step #4

Hope that helps…